Q: Can I buy items from the store for myself?
Yes. Associates may purchase items for personal use at their own expense.
Q: Can I expense items for myself on my company card?
No. Personal items should never be purchased with company funds. Company-paid purchases are reserved for recognition, onboarding, business needs, or team events and need approval from management.
Q: What are examples of appropriate company-paid purchases?
- New hire welcome kits (backpack, tumbler, sweater, shirt).
- Recognition awards for associates or teams.
- Field-appropriate apparel for corporate staff visiting branches.
- Branch apparel for recruiting, community, or branch events.
- All company paid purchases need to be approved by the appropriate leadership team before they are placed. This includes leaders such as but not limited to RVP, RSD, RCSD, Corporate functional leaders, etc. The intent is to ensure visibility, alignment, and responsible use of budget at all levels.
Q: How does the seasonal merchandise rotation work?
Seasonal items will be introduced and retired on a regular basis to keep the store fresh:
- Spring/Summer Collection: March 1 – August 31
- Fall/Winter Collection: September 1 – February 28
Seasonal items may include jackets, sweaters, hats, or other products tied to weather and trends. Items may be discounted at the end of the season or carried over to the following year, depending on inventory levels.
Q: How do I know which size to order?
Each apparel item in the Company Store includes a size chart on its product page. The chart provides exact measurements and fit guidance to help you choose the right size. We encourage associates to review the chart before ordering, as sizing may vary by brand or product.
Q: What if my size isn’t available?
If the item is marked “Last Chance” and your size isn’t available, that means that size will not be replenished. Otherwise, you can place your order even if there are 0 in stock. If the backorder will cause a delay in shipping, you will be notified by a Signet team member to make sure the backorder ship date is still acceptable.
Q: Do items ever go on sale?
The Company Store team will communicate markdowns through approved channels (such as Green Room).
Q: Can I buy items from the store for gifts outside the company?
Only with prior approval. External gifting must be cleared with HR or Communications to ensure it aligns with TruGreen’s brand and compliance guidelines.
Q: Who oversees the store and decides what goes in it?
HR and Communications jointly manage the Company Store. All promotional activity, product additions, and major changes are reviewed by these teams.
Q: Who do I contact with questions about the store?
Associates should reach out to HR for policy or usage questions. For product, availability, or promotions, contact the Communications team at TGCommunications@trugreenmail.com